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Testimonials


VIDEO TESTIMONIALS 2011

Check out what Troy had to say about his new Titan from AutoCenters Nissan!

Service customers are confident their vehicles are in Wiggidy good hands!



Love AutoCenters? 
Want to share your customer experience with us? Click the link below to email Craig and tell him what you think!


Dear Mr. Schmitz:

The purpose of this letter is to formally and publicly commend Eric Hallstead & John Jones for the excellent service they provided to my family throughout our car buying experience. In my opinion, the level of service that Mr. Hallstead & Mr. Jones extended to my family was far beyond our expectations.

I have never before written a letter like this on an entirely unsolicited basis. However, in this case I was so impressed by the support and service provided by Mr. Hallstead & Mr. Jones that I felt compelled to go on record with my praise. These people truly deserve it. In an era where exceptional one-to-one customer service excellence has virtually disappeared, the work that Eric & John did should be held up as an example for others to try to emulate.

What particularly impressed me about the level of service provided by Mr. Hallstead & Mr. Jones was their extraordinary commitment to excellence in customer service and support that motivated them to always go the extra mile.

In closing, I believe that Mr. Hallstead & Mr. Jones truly deserve to be congratulated.

Very sincerely a NEW NISSAN OWNER,

--Cristina R.




Dear AutoCenters Nissan:
         
    We purchased a 2008 Nissan Altima from Christopher McMillian.  I want to Congratulate your Dealership for having such a wonderful Sales Person.  He definitely knows what the word "CUSTOMER SERVICE" MEANS.   He has all the qualities of a Super Sales Person, right from the time we walked in the door he answered all of our questions and made buying another Altima an easy process.
    We had a unique problem as the 2006 Altima we had was in my Son's name.  He passed away recently and you all took that problem off of our hands, by taking the car and calling the lender who will pick up the vehicle.  That small gesture meant so much to us!
    Thank You so much and let Christopher know how much we appreciate his wonderful service. 

--Cheryl G.

To Whom It May Concern: 

    I am writing this email to express my overall satisfaction with your sales person who made purchasing a new car for my son a pleasant one. 

    I have to admit I wasn't the easiest person to deal with, but that young man showed professionalism and dedication to my son and I.  It was to a level I have never seen before at a dealership.  My son and I thank you. 

    I will refer my friend, family, and co-workers to your dealership!

With Warmest Regards

--Barbara H.





CUSTOMER REVIEWS

Customer: Logan N.              
Walk-in Customer

My experience at the Wood River Nissan was a great experience. Everyone was friendly and helped me get exactly what I wanted. Zach Sellers was the sales rep that helped me out he did a great job by showing me what was out there and helped me find my price range. If I had to do it again I wouldn't pick a different dealer or sales rep to help me and buy from. Thanks a bunch!

Customer: Oscar and Michelle V
Green Light Customer

From the moment we walked into the dealership you could tell that the customer service was pretty high. I asked for a specific sales rep and they informed me that the person we were looking for was not into work yet, they referred us to another sales rep so we would not be waiting along time. Eric (our sales rep) kept us informed the whole time on what step we were in the process, made us feel better knowing we were not just wasting time. Everyone at this dealership was very friendly. Not only did they always hold the door open for us when we walked in and out of the dealership but they also asked us if we needed anything at all, (sodas, coffee, snacks, etc.) This is probably our best car buying experience that we have ever had. For us, not having perfect credit, we were still treated with a great deal of understanding and respect. Based on our experience at this dealership, I would highly recommend them to anyone looking to buy a new or used car. The price of the car was reasonable, was given a rebate that helped with the financing.

Customer: Jason K
Walk In Customer

"My experience with AutoCenters was quick and easy. I found the car I liked and we eventually agreed on a price that I feel was fair to both parties, sure I wouldve liked it for less but that?s business I guess. In all seriousness though, my salesman was great, moving quickly the whole time so I could get out of there. I am happy with my purchase."

Customer: Beth W.
Express Service Customer

"I have never been to AutoCenters Nissan before today.  The Service was great, I was in and out within 25 minutes and was very satisfied with everything ... especially the snacks."

Customer: Annette D.
Greenlight Auto Customer

"The vehicle was perfect and my experience was quick and everyone was very nice.  Jesse was great and I have been to other dealerships but did not have the kind of experience i had at AutoCenters Nissan.  I cant say enough good things about this dealership."

Customer: Dawn and Mike M
Walk In Customer

"We have been doing a lot of shopping around and found AutoCenters Nissan Impressive, they were not pushy, easy going, and gave us the deal we were looking for."

Customer: Mary H
Local Consumer

"I wanted to buy a Murano and AutoCenters Nissan was the closest dealer.  I worked with Sidney and he was very courteous and I felt at ease.  He was very knowledgeable and friendly.  They had the vehicle I was interested in and I was able to test drive it.  Everyone was friendly and I did not feel pressured at any point in the buying process."